legal and payment return back

At Avinash Enterprises (IMMU Cashew), we take utmost care to ensure that our products are processed, packed, and dispatched under strict hygiene and quality standards.

Due to the perishable nature of food products, returns are governed by the following policy:

• Cashew nuts and related food products are not eligible for return once delivered, due to hygiene and food safety reasons.
   
• Returns are accepted only in cases of:
   
• Wrong product supplied
   
• Damaged or defective packaging at the time of delivery
   
• Significant quality issues reported immediately upon receipt

• Any issue must be reported within 24 hours of delivery.
   
• Customers must share:
   
  • Order details
     
  • Clear photographs of the product and packaging
     

Requests raised after 24 hours may not be eligible for consideration.

• Once the issue is verified, an appropriate refund or replacement will be processed.
   
• Refunds, if approved, will be credited to the original payment method within 7–10 business days.
   

 Shipping charges are non-refundable, except where the error is from our side. 

• Bulk, wholesale, and export orders are not eligible for return or refund, unless otherwise agreed in writing prior to dispatch.
   

• Orders once dispatched cannot be cancelled.
   
• Cancellation requests must be made before dispatch.

For any return or refund-related queries, please contact us:

Avinash Enterprises – IMMU Cashew
📞 Phone: 9640900068
💬 WhatsApp: 9640900068
📧 Email: vallabaip@gmail.com

At Avinash Enterprises (IMMU Cashew), we value your privacy and are committed to protecting your personal information.

• Name, phone number, email address
   
• Shipping address (for orders)
   
• Communication details shared via website forms, WhatsApp, or email
   

• To process enquiries and orders
   
• To communicate about products and services
   
• To improve customer experience
   

• We do not sell or share personal data with third parties
   
• Information is used strictly for business purposes
   

Our website may use basic cookies to improve browsing experience.

For privacy-related concerns:
📧 vallabaip@gmail.com
📞 9640900068

By accessing avinashenterprises.org, you agree to the following terms:

• All products are food items processed under hygienic conditions
   
• Images shown are for representation; actual appearance may vary slightly
   

• Orders are subject to availability
   
• Bulk and export orders are governed by mutually agreed terms
   

• Prices may change without prior notice
   
• Taxes and shipping charges are extra unless stated otherwise
   

• Avinash Enterprises is not liable for delays caused by logistics partners
   
• Use of products is at customer’s discretion
   

These terms are governed by the laws of India.

We ensure safe and timely delivery of our products.

• Shiprocket – Domestic deliveries
   
• FedEx – International shipping
   
• Local transporters as per requirement
   

• Orders are usually dispatched within 2–5 working days after confirmation
   
• Bulk/export orders as per agreed schedule
   

• Domestic: 3–7 working days (approx.)
   
• International: Depends on destination & customs clearance
   

• Hygienic, food-grade packaging
   
• Vacuum packing for export and bulk orders
   

• Calculated based on weight, location, and courier partner
   
• Non-refundable once dispatched